Returns & Exchange

RETURN AND EXCHANGE POLICIES

We are happy to accept returns of unused items in their original condition (unwashed, undamaged, with tags attached) within 7 days of delivery for refund or online gift card.

For returns request, kindly write to us at care@anitadongre.com

We do not offer refund on jewellery, accessories unless its quality defect, customised products (made to order), products mentioned as Pre-order, products been altered as per size specification.

We offer size exchanges only for the same product, style, and colour that you have purchased. In case your required size is not available, a credit note (Gift card) for the amount spent will be issued to you online.

The products purchased value USD 1000 or less is eligible for refund.
Products return value above USD 1000 will be refund through online Gift card.

Please note that sale items are not eligible for returns or exchanges.
Unless you received them in a poor/broken/damaged condition, we will send you a replacement of the same product. In the event of non-availability of the product, we will issue you a refund via gift card.

For all accepted returns, we will issue a refund or online gift card immediately after we receive the products from your end and its pass quality check process. Return process may take up to 7-8 days.

Any complaint that is reported after 7 days of delivery will not be accepted.